Also make sure that the alexa app lists the light under setting devices. See if you can control the outlet using the app.
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Smart life device is unresponsive. Then re enable your smart home device again. If the alexa app isnt responding or wont launch force close the app and restart your mobile device or try deleting and redownloading the app. It can be frustrating at the end of a day when i want to use an off scene that turns all devices off and a few remain on unless i move them around in the app. If the app is also failing to connect to the device you may need to delete and reinstall your smart outlet. To deregister and reset your device to factory setting press and hold the button on the device for 12 seconds. Disconnect your smart home device using the disable option for your device in the alexa app.
Download and install any software updates available for your devices. To restart unplug and plug back in the device. Press and hold the button on the plug. Wait 3 4 seconds then repeat two more times. Their status of on or off is correctly shown in the app but i cant turn them on or off. Alexa says its unresponsive.
The leviton app turns it onoff fine. I cant specifically talk about phillips but i have years of experience with other smart lights and devices. If you have a phillips hue v1 bridge circle shaped press the button on the bridge before you try to discover your devices. I can use the app and the button on the plugs to control them but alexa either says the device is unresponsive or she says ok but the device does not respond. What is causing this and. If your smart device is still not responding open its associated app.
This is my first leviton smart device. Make sure the alexa app is closed and deletere add the smart outlet through its own app using the exact naming conventions you used previously. Echo plus 4 echo dots philips hue bulbs jinvoo smart plugs streaming music. If i move the device to another room in the app they then come back to life. Let me show you how to fix the problem. After the third offon cycle the light should.
This morning they all stopped responding. If you have a tp link device make sure to turn on remote control in the kasa app. Everything else in the house seems to be working. Unplug and wait 10 seconds. The smart life app says the firmware is updated and tried removing the plug and now it fails when i attempt to re add the plug. Ive disabled the switch in alexa and re enabled it a couple of times.
Start with the wemo led on then flip the switch off and wait 1 second before flipping it back on. I keep finding devices become unresponsive. Alexa app says device is unresponsive. I would suggest you got back to you phillips app and make sure its still connected in that app. While holding the button plug into an outlet. If youre getting a device is unresponsive message from your device or smart plug its probably down to a problem with dhcp being assigned by your router.
Learn more about your device at.
Gallery of Smart Life Device Is Unresponsive
