Just to make sure something there isnt set to not allow new devices. Learn what your xfi advanced gateway led lights signify.
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Comcast modem ethernet light orange. Is the orange light on the port topbottom or leftright side of the port. If the light is off youll need to reset the xfinity voice modem. A quick google of us light is orange brought me to a page of another comcast subscriber complaint and further down someone linked to a manual. If the light is flashing very slowly please chat with us. A flashing light indicates a phone is off the hook. When a device is connected to the gateway with an ethernet cable youll see an active status for that port.
In the modem by chance can you see all the dhcp or ip address lease options. I am hardwired to my modem ubee ddw36c provided by comcast. The gateway has 2 gigabit gbe ethernet ports. When a device is connected to the gateway with an ethernet cable youll see an active status for that port. Ive tried everything i could think of my brother was on the phone with xfinity support and they couldnt figure out what was wrong with it over the phone. I believe the first time you try to use the hub it needs some extra time to get itself ready.
Ive tried resetting it unplug everything plug back in. When directly connecting modem to computer no internet service unknown network. On my modem the port led my laptop is connected to is flashing orange other ports that have successfully provided access to other computers are green. See reset your modem for xfinity internet or xfinity voice for instructions. When it resets it holds a solid orange light for about 2 minutes but it still doesnt work and then it just starts blinking again. 450mbps wireless n router.
On my laptop hp envy windows 81 the ethernet is recognized but it states it is limited. But it shouldnt be overly long. The gateway has 2 gigabit gbe ethernet ports. Internet is functional wifi and wired through router all lights other than modem ethernet cable light show solid green. An orange blinking light should mean that the hub is connecting at 10100 which is what the ethernet port on the hub is.
Gallery of Comcast Modem Ethernet Light Orange
